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The Best Practice Spotlight Organization (BPSO) program supports clinical best practice guideline (BPG) implementation at an organizational level.  Established in 2003 by the Registered Nurses’ Association of Ontario (RNAO), the program is now internationally renowned for demonstrating the successful uptake and utilization of best practice guidelines across multiple sectors.  The strategic approach of the BPSO program has served to promote the development of evidence-based cultures, improve client care and enrich the professional practice of nurses and other health care providers.

To date, the program is recognized in over 700 health care and academic organizations worldwide.

Following the application and proposal process in 2017, Quest Community Health Centre was chosen as a BPSO pre-designate organization. Starting in April 2018, Quest began its three-year pre-designate period.  This is an opportunity to demonstrate and improve upon the excellent care provided by our team as we work to implement and evaluate the recommendations of Best Practice Guidelines (BPGs).  Throughout this process, we are committed to strengthening our knowledge and skills as well as creating and sustaining an evidence-based culture that strives to continually improve client care and outcomes.  Following the successful implementation and evaluation of our BPGs, Quest received designation as a Best Practice Spotlight Organization in April 2021. Subsequent to our designation, Quest will maintain our commitments to practice change and enhanced, evidence-based client care by continuing to implement best practice guidelines.

In order of implementation, our BPGs are:

1) Assessment and Management of Pain

2) Integrating Tobacco and Nicotine Interventions into Daily Practice

3) Care and Assessment of Adults at Risk for Suicidal Ideation and Behaviour

4) Engaging Clients Who Use Substances

5) Crisis Intervention

6) A Palliative Approach to Care in the Last 12 Months of Life

7) Promoting 2SLGBTQI+ Health Equity

8) Crisis Intervention for Adults Using a Trauma-Informed Approach: Initial Four Weeks of Management