Home > Niagara HELPS > What to expect

When you reach out for the support of a Peer Support Navigator, you can expect a response, either in person or virtually while you are at the Emergency Department.

Depending on your request, the Peer Support Navigator can stay with you through triage and registration or through more of your ED visit, providing some or all of the following:

  • One-to-one peer support
    • Community resource referral
    • System navigation
    • Advocacy services
    • Goal setting