Quest CHC provides primary health care services to individuals experiencing social, economic and cultural barriers. After consulting with 130 community agencies, Quest’s priority population was identified.
Generally, Quest CHC clients reside in St. Catharines and are not registered with another primary care provider. However, there are exceptions for clients who are part of our special programming such as our 2SLGBTQ+ population, Urgent Service Access Team (USAT) and Seasonal Agricultural Worker Health (SAWHP) and Ontario Senior Dental Care Program (OSDCP) clients. Emphasis is placed on the following populations: individuals without a healthcare provider who are also experiencing mental health, addictions or concurrent disorders, street-involved populations (homeless, under-housed, sex trade workers), isolated seniors, sexually and gender diverse populations (2SLGBTQ+), at-risk children, youth and families, individuals who frequent the Emergency Department for care/opioid-dependent (USAT), Seasonal Agricultural Worker Health Program (SAWHP).